When it comes to fees, you’ll ﬁnd we have a straightforward policy. We call it our ‘No Surprise’ Policy and it means you can rely on the quote we give you. Our fees are ﬁxed up front and any additional work will be agreed in advance.
We can offer payment by monthly direct debit if that suits you best. Fee ﬁnance is also available if required.
So instead of worrying about your accountancy bills every time you need to call your accountant, you can take advantage of our wide range of accountancy, tax bookkeeping and payroll services knowing exactly what it will cost.
Partner availability is another area where you’ll ﬁnd us refreshingly different from many other ﬁrms. If you want to speak to us, we’ll make sure you do. All of our clients have a dedicated experienced manager who knows about your business and is available to deal with any queries.
We believe that you should have no risk or obligation in any of your dealings with us, so we stand by the following guarantees:
> Unlimited telephone access
As part of our ﬁxed fee service. You may call us any time for a chat without fear that the clock is ticking. If you have a problem we would like to know so that we can help. There may be an additional charge if more complex advice or research is required, in which case the fee for the extra work will be agreed up front.
> Value for money or your money back.
We believe in straight-forward business ethics, too. So if for any reason you don’t think we’ve done a good job for you in any of the services we provide, just let us know and we’ll reimburse your fees immediately. (By the way, it’s never happened!)
If you are not already using an accountant that does not offer fixed fee accounting, why not contact us to discuss our fixed fee service?